On September 22, 2024, Coldplay fans in India eagerly awaited the ticket sales for the band’s Music of the Spheres World Tour, scheduled for January 2025 in Mumbai. However, just moments before the tickets were set to go live at 12 PM, BookMyShow’s app and website crashed, leaving fans frustrated as they struggled to secure their spots for one of the most anticipated concerts of the year.
Many users reported being unable to log in or repeatedly logged out from the platform, with issues like delayed OTPs for authentication further aggravating the situation. Social media was flooded with complaints, with fans expressing their disappointment over BookMyShow’s technical failure during such a crucial moment(India Today)(Business Upturn). The website remained non-functional until around 12:18 PM, after which ticket sales finally resumed. However, by then, the frustration had already mounted, with many fearing that tickets would sell out before they could even access the portal.
Coldplay, the British rock band known for its iconic hits like Yellow, Fix You, and Viva La Vida, is set to perform in India for the first time in nearly a decade. The Mumbai concert, to be held at DY Patil Stadium on January 18 and 19, 2025, is part of the band’s global tour promoting their latest album Music of the Spheres. This album, released in 2021, marked a new chapter in Coldplay’s discography, featuring hits like Higher Power and My Universe in collaboration with BTS(Republic World).
Despite the initial technical glitches, the excitement surrounding Coldplay’s return to India remains high. Fans are hopeful that future ticket releases will go more smoothly, allowing them to secure their seats for what promises to be a spectacular show. Coldplay’s Music of the Spheres World Tour has garnered praise worldwide for its visual grandeur and emotional depth, making it a must-attend event for fans across the globe.
As of now, BookMyShow has yet to release an official statement addressing the crash, but it’s clear that the overwhelming demand for tickets played a significant role in the technical failure(Business Upturn).
